Welcome to Soul Familiar! Below you'll find information about our shipping practices to help ensure a smooth experience for you.

Processing Time: Our processing time is 1-2 business days. This is the time we need to prepare your order for shipping.

Shipping Method: We ship all orders through the United States Postal Service (USPS).

Shipping Destinations: Currently, we only ship within the United States.

Shipping Times:

• USPS Letter Mail: Used for small items. Please note that this method is not tracked and delivery times can vary.
• Tracked Shipping: For larger items, we use tracked shipping methods. You will receive a tracking number once your order is dispatched.

Shipping Costs: Shipping costs vary based on the size and weight of the item and will be calculated at checkout.

Non-Tracked Shipments: Please be aware that for items shipped via USPS Letter Mail without tracking, we cannot provide updates on the delivery status once it has left our store.

Customer Responsibility: Please ensure your shipping address is correct. We are not responsible for items delivered to an incorrect address provided by the customer.

Lost or Delayed Items: In the rare event that an item is lost or delayed, please contact us. While we cannot be responsible for lost or delayed items sent via non-tracked shipping, we will do our best to assist you.

Thank you for shopping with Soul Familiar. We appreciate your business!